When you click to make a purchase with us, legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries, please contact us before making any purchase for any product or service through this website.

Take note that at the moment, we are only offering delivery services within Malawi. For deliveries outside Malawi, please contact us before proceeding with the purchase.

Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Shipping will only be done to locations with a physical street address in cities, towns or districts. DECENCY ONLINE STORE shall ensure delivery is made to your nearest convenient station available.

Order processing will not begin until we receive a confirmed order and full payment.

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched normally within 48 hours provided payment is validated.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence DECENCY ONLINE STORE will contact you via email and provide a revised shipping schedule.

NOTE: You may still proceed to order and pay for good that are out of stock abut on backorder. However, take note that delivery period for such may be extended to more than a month. For other items normal delivery period is possible.